COMPTIA A+ In this course that’s focused on CompTIA A+ certification exam preparation, you'll gain the needed knowledge of basic computer hardware and operating systems. You will cover the essential principles of installing, building, upgrading, repairing, configuring, troubleshooting, optimizing, and preventative maintenance on desktop and laptop computers. You will also learn the elements of customer service and communication skills necessary to work with clients. Instructor-led practice exams and quizzes help reinforce course concepts and exam readiness. TARGET AUDIENCE? Individuals whose job responsibilities include securing network services, devices, and data confidentiality/privacy in your organization and individuals who are preparing for the CompTIA Security+ certification exam.